Refund policy

All of our items are made to order, which means each piece is created specifically for you. Because of this, cancellations may be possible only if work on your project has not yet begun. Once production has started, we’re unable to offer refunds.

We always want you to love your purchase. If you have concerns, feedback, or feel your situation deserves special consideration, please reach out. Refund requests are reviewed on a case by case basis, and we’re committed to being fair and understanding.

For any questions or issues, email us at contact@niftyninedesigns.com